Oct 6, 2020
We are joined today by Bob Land, the Vice President of Consumer Experience for Dorel Juvenile. He has strategic P&L responsibility for Ecommerce Sales (Amazon, Retailer.com, Marketplaces + Direct), Omnichannel Brand Experiences, and their award-winning Consumer Care teams. We are talking a bit about his career, how he started working in eCommerce, Covid-19 and its consequences, and sharing some useful advice on operating multiple channels, building relationships with consumers, and giving predictions about eCommerce.
Tune in to learn more!
MENTIONED IN THIS EPISODE
Connect with Kiri Masters
Connect with Bob Land
Learn more about Bobsled Marketing
Find out more about Dorel Juvenile